Canadian Consumers Crown Koodo Mobile as Country's Best Wireless Company (Again)

Posted by Knowlton Thomas

Telus-owned Koodo Mobile has once again been crowned by Canadian consumers as Canada's best wireless company.

According to the J.D Power and Associates 2012 Canadian Wireless Total Ownership Experience Study, Canadians rated Koodo higher than any other stand-alone cellphone carrier, ranking "exceptionally well" in cost of service and offerings and promotions.


Koodo, which was launched in 2008 as a discount subsidiary of Telus, garnered a customer satisfaction score of 752 out of 1,000, good enough for top spot. Parent company Telus Mobility scored 693.


"At Koodo Mobile we never lose sight of our number one priority—providing great value to our customers while being a cell phone carrier consumers want to stay with," says Kevin Banderk, Chief Koodo Officer. "Because consumers aren’t contractually obligated to stick with us, we are motivated to always strive to do better. We are so thrilled that Canadians see the value in choosing Koodo Mobile as their wireless provider; it fuels our fire to provide even more value in the years to come."


What do you think? Is Koodo the best wireless carrier in Canada?

Company:
Telus Corp.
Website:
http://www.telus.com
Location:
Vancouver, British Columbia, Canada

Technology is a key enabler for TELUS and our customers, providing advantage and differentiation in the marketplace. By managing the life cycle of current technologies and the timely introduction of new technologies we deliver superior service value to our customers and long-term growth oriented investment performance to our shareholders. For investors, TELUS is succeeding in managing technology and capital... more

Company:
Koodo
Website:
http://www.koodomobile.com
Location:
Toronto, Ontario, Canada

Launched in 2008, Koodo Mobile has a simple and transparent approach to cellular service including plans that are easy to understand and affordable. Koodo also introduced the world to the revolutionary TabTM. The Tab is an alternative to fixed-term contracts that allows customers to put up to $150 of a phone’s price on their Tab. Ten per cent of each monthly bill is then credited to the Tab, and existing customers... more

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Knowlton Thomas

Knowlton Thomas

Knowlton is the managing editor of Techvibes. Based in Vancouver, Knowlton has been published in national publications and has also appeared on television and radio. Previously he was an editor for New Westminster weekly The Other Press and served on its board of directors. When not working, Knowlton enjoys playing tennis or otherwise enjoying the outdoors. more

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