Canadian wireless startups gaining ground; capturing one-third of all new subscribers

Posted by Knowlton Thomas on 2010-12-19 11:56:00 AM

Recent figures and analyst calculations have revealed that Canadian wireless startups Wind Mobile, Public Mobile, and Moblicity are wrangling one-third of all new cellphone subscribers.

This fourth-quarter surge for these companies follows an evident splurge in seasonal advertising and marketing, where holiday-themed campaigns were rampant in this highly competitive market segment. Even more competitive due to the well-funded efforts by teleco king and queen Rogers Communications and BCE Inc., who launched discount brands of their own, to much competition controversy. Quoth The Globe and Mail:

On Friday, Mobilicity said it had already gained 50,000 wireless subscribers in the quarter. And in an interview with The Globe and Mail on Wednesday, Wind Mobile chairman Anthony Lacavera said he would be “well north of 200,000” subscribers by the end of the year. Dvai Ghose, an analyst at Canaccord Genuity who crunched the numbers, estimates that by the end of the current quarter Wind will have grown by 75,000 subscribers, Mobilicity by 70,000, [and] startup Public Mobile by 40,000.

“We’re seeing great take-up on data, absolutely fantastic take-up on data. That’s proving to be a real strength,” Mobilicity president and chief executive officer Dave Dobbin said of the company’s smart phone sales.

But new subscriber number don't tell the whole story: many new subscribers are joining on majorly discounted promotions, thus eroding the startups' profitability. Plus, they generally pay cheaper rates than customers on larger carriers—and analysts also expect them to be more likely to leave for another carrier because there are less contractual lockdowns and long-term incentives.

Bell, Rogers and Telus (T-T46.69-0.16-0.34%) are still expected to take the majority of the new subscribers – roughly 465,500, according to Mr. Ghose – but they are also focused on upgrading existing subscribers to smart phones, where they benefit from the added revenues generated by wireless data plans.

The incumbents’ reactions to new competitors have also sparked unwelcome government attention: The Competition Bureau labelled Rogers’ advertising “misleading” and launched a $10-million lawsuit against the carrier. And, after numerous complaints, Industry Canada has undertaken a departmental review of how big companies are mandated to share infrastructure with new entrants.

All said, analysts believe that a one-third market share for new entrants is impressive—after all, the Canadian sector is famous for having 95 per cent of customers on three oligopolist providers.

In 2014, another auction will sell more of the spectrum, allowing new startups to bud. But this is also when the current startups become available for buyout. Things will get interesting, to be certain.

Company:
Telus Corp.
Website:
http://www.telus.com
Location:
Vancouver, British Columbia, Canada

Technology is a key enabler for TELUS and our customers, providing advantage and differentiation in the marketplace. By managing the life cycle of current technologies and the timely introduction of new technologies we deliver superior service value to our customers and long-term growth oriented investment performance to our shareholders. For investors, TELUS is succeeding in managing technology and capital... more

Company:
Bell Canada
Website:
http://www.bell.ca
Location:
Vancouver, British Columbia, Canada

Bell is Canada's largest communications company, providing the most comprehensive and innovative suite of communication services to residential and business customers in Canada. Operating under the Bell brand, the Company's services include Bell Home Phone local and long distance services, Bell Mobility and Solo Mobile wireless, high-speed Bell Internet, Bell TV direct-to-home satellite and VDSL television,... more

Company:
Rogers Communications
Website:
http://www.rogers.com
Location:
Toronto, Ontario, Canada

We are a diversified Canadian communications and media company. We are engaged in wireless voice and data communications services through Wireless, Canada's largest wireless provider and the operator of the country's only national Global System for Mobile Communications ("GSM") based network. Through Cable we are one of Canada's largest providers of cable television services as well as high-speed Internet access... more

Company:
Wind Mobile
Website:
http://www.windmobile.ca
Location:
Toronto, Ontario, Canada

Simply put, we want to create the most unforgettably positive customer experience in Canada. How? By speaking with you, not at or over you. By making every site you visit, every store you set foot in and every call you have with us into a meaningful conversation to help build something better - together. We'll make it as easy as possible to be a customer. You'll have more control over your mobile experience than... more


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Knowlton Thomas

Knowlton Thomas

Knowlton is the Associate Editor of Techvibes. A Vancouver-based writer and author, Knowlton has been published in national publications and has also appeared on television and radio. He has written two ebooks and more are in the works. Previously, he was an editor for New Westminster weekly The Other Press and served on its board of directors. When not working, Knowlton enjoys playing... more



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