Entries from the 'SaaS' category
Posted by Rob on June 9th, 2008 · Filed under Events, SaaS, Vancouver, Web App · 1 Comment
Vancouver’s ThoughtFarmer is in Boston today for the Enterprise 2.0 conference and will be introducing Intranet 3.0 Multilingual. This new release allows for multilingual content management, along with a localizable interface, multilingual search and support for non-Latin character sets.
Two companies with a presence in Vancouver are planning immediate deployments - 1000-employee Graymont (bilingual - English/French) and 2000-employee Nexon (multilingual - English/Chinese/Japanese/Korean). Congrats to ThoughtFarmer.
Posted by Mack on June 7th, 2008 · Filed under Digital Media, Events, SaaS, Social Media, Video, Web 2.0, Web Development · 1 Comment
In this interview-style session, Kurt Kratchman from Schematic Inc. will be chatting with Jeff Barr, Amazon.com’s web services evangelist. They’ll be focusing on cloud computing and other advanced distribution techniques. Three goals for the session: to provide some context about cloud computing, to share some stories about what’s out there and how people are using it, and finally to help introduce the community.
Notes from the introduction:
- The trend has been from mainframe (one computer, many people) to the PC (one computer, one person) to cloud computing (many computers, one person). Individuals now have a staggering amount of power available to them.
- An important piece for cloud computing is pervasive connectivity.
- JB: The youngest generation effectively takes connectivity for granted. They look at a computer that’s not online and wonder "what’s the point?"
- JB: Cloud computing is very large-scale, public access to shared resources.
- KK: The Olympics this summer is going to stir up lots of conversation about cloud computing.
- JB: The great thing about having resources in the cloud, is that you don’t have to worry about spikes. If you need more resources, you just ask the cloud for them.
- Cloud Computing: Flexibility, Scalability, Reduced time to market, "outsourcing the muck"
- JB: Let us deal with the dirty low-level work, and you focus on the higher level creative work.
Some case studies:
- Animoto - Using Amazon’s EC2, they analyze music and photos that users upload to generate music videos.
- Podango - They use S3 and EC2 for transcoding and storage of podcasts. Additionally, they dynamically generate podcasts with new ads on a daily basis.
- SmugMug - Using both S3 and EC2, they store, resize, and otherwise manage user’s photos. They have about 500TB of photos in the cloud.
- Cruxy - They offer band launches, so they host songs using S3, and use the cloud to power their service.
- Mux Cloud - Developers are starting to build things in the cloud that other developers in the cloud can use. Mux Cloud is an example of this.
- New York Times - They used EC2 to make their vast archives available over the web. Total cost (for the EC2 instances) was just $240.
Community - how do you get involved?
- KK: The first thing is simply to visit the Amazon Web Services site.
- JB: It’s really easy to get started. We have 370,000 developers in our community, largely as a result of how easy it is jump in.
- KK: Some players in the space: AppSpin, Bitcurrent, Coghead, Elastra, Enomaly, Idee, Joyent, Red Hat support, RightScale, Ruby on Rails crowd. And also: Google Apps, IBM’s Blue Cloud, Microsoft’s Live Mesh, Salesforce.com, Yahoo!
- KK: Thunderheads for cloud computing: Going offline, stability, privacy, security, net neutrality, US Patriot Act. These are things that you’ll have to deal with.
Questions from the audience:
- How does cloud computing affect streaming? JB - We have a lot of customers who are streaming from the cloud, such as Justin.TV. It’s certainly reducing the barriers to explore great ideas. Amazon is always focused on reducing costs, which will in turn make streaming cheaper than it is today.
- Can you better explain the revenue model? JB - For any of our given services, we look at the dimensions of cost. With S3 for example, it’s the amount of data you store, the bandwidth you use to transfer it, and the requests you make to send and receive it. No minimum cost, you only get billed for what you use.
- How do you see the competitive environment evolving? Other companies like Google, Microsoft, traditional hosts? JB - We’ll have a number of competitors over time, but Amazon is unique in the amount of customer focus it has. Amazon is also used to having high volume, low margin businesses. There’s at least another generation of change left in this industry though, it’s still early.
- What happens when the cloud goes down? JB - The cloud itself has a variety of redundant mechanisms built in. For instance, with EC2 the resources are broken into zones. Our operational goal is zero downtime, of course.
You can find Jeff online at the Amazon Web Services blog, at his personal blog, and on Twitter. For more on Amazon Web Services, visit http://aws.amazon.com.

Posted by Rob on June 6th, 2008 · Filed under Awards, SaaS, Toronto, Vancouver · No Comments
Vancouver start-up Sitemasher picked up Microsoft Canada’s inaugural Blue Sky Award last night in Mississauga - the awards recognize leading innovation developed on the Microsoft-based platform. Sitemasher was selected from more than 100 submissions by independent software vendors (ISV) across the country. Sitemasher was recognized for its unique SaaS-based delivery model, broad market appeal and its integrated web offering. Sitemasher will receive a customized engagement plan including software and business development resources, public awareness, and exposure to additional Microsoft-based resources both in Canada and Redmond.
Posted by Rob on March 11th, 2008 · Filed under SaaS, Vancouver · No Comments
Denver-based Internet single sign-on company Ping Identity announced today that they’ve acquired Sxip Access, a Sxip Identity business unit with a product for on-demand identity management. Included in the sale is the technology, support contracts, and talented people behind the technology, sales and support. Sxip Access was launched three years ago to provide identity management for Salesforce.com customers.
While Sxip Identity believes in the enterprise market opportunity, Sxip has decided to focus on consumer solutions and are excited to see Ping integrate Sxip Access with their own identity management solution. The future integration of Sxip Access with Ping Identity’s PingFederate will provide enterprises using SaaS apps a more complete and integrated security suite of options for authentication and access control to Salesforce, Google Apps and other software-as-a-service applications.
“As the leader in Identity 2.0 technologies, Sxip was the first to develop identity management solutions for SaaS gorillas such as Salesforce.com and Google Apps. Selling Sxip Access to Ping strengthens their offering and allows Sxip to focus on providing users with internet identity solutions such as Sxipper, making the Internet simpler and safer,” said Dick Hardt, founder and CEO of Sxip Identity.
Ping will be opening an office in Vancouver for the new employees - and they’re looking for office space.

Posted by Stephen King on February 27th, 2008 · Filed under Calgary, SaaS, Start-up, Success Stories, Tech Jobs, Web App · 4 Comments
I had the pleasure of having breakfast in the trendy 17th Ave SW Calgary shopping district with Matt Dorey (CEO) and Ian Zipursky (COO) from Curve Dental, an SaaS (software as a service) solution for dental practice management. On my way to drinking, like, 19 cups of coffee, I learned more about the already celebrated Calgary start-up.
Curve Dental was started about three years ago by Matt Dorey, the 23 year old CEO and veteran of a number of start-ups. One of his earlier companies was building networks for dental offices. He saw the pain and cost in setting up expensive servers and ongoing maintenance and tried to find a web-based software solution for his clients. And, when he saw how much dental practice management software sold for (and the opportunity it represented), he “shut that biz down and went into debt to work on developing software for the web.”
Now, Curve Dental is a suite of dental practice management applications, including scheduling, insurance claim management, digital x-rays and backup systems. The customer pays a monthly fee to license the software… the applications run completely in a browser, eliminating the need for servers, upgrades and all the related IT requirements.
I remember back when we started Greenpoint Software in 1995. We developed ProFile on a 32 bit Win95 platform while our big competitors were still making Win 3.1 and DOS apps… we were fond of quoting Wayne Gretzky: “Skate to where the puck is going to be.” By the time customers embraced Windows 95, we had a mature solution and the old competitors did not. They finally caught up, but it took them a long time, and the damage to their business was irrevocable as our client base grew in some years by 100%+.
It’s very typical that companies who make old vertical desktop solutions aren’t investing in new platform applications. It’s expensive, and cuts drastically into already thinning profit margins. Most executives/shareholders have no patience to invest in a second development team to work on a new application platform while the first team continues to serve customers on the old desktop platform, the current bread and butter for the firm.
In the case of SaaS, history is repeating itself. Led by the SaaS poster-child, SalesForce.com, Saas is already a world-wide $6.3B industry and is exploding to $19.3B in 2011, according to Gartner.
And the Matt’s of the world are in the best position to take advantage of this tectonic shift. With customers across Canada and an acquisition of a New Zealand firm that makes dental charting software, Curve Dental is well postioned to make smiles all over the world.
One more thing… YOU GOTTA watch their recruiting video! (having trouble viewing here? Go to their “career” web page to watch).

