Complaints About Internet Throttling in Canada Reach All-Time High

Consumer complaints regarding internet throttling reached an all-time high in Canada last year, a new report reveals.

The Canadian Radio-television and Telecommunications Commission this week released their annual status report on Complaints Related to Internet Traffic Management Practices. There were 75 complaints received in 2012. This is compared to just 67 across a two-year period from 2009 to 2011.

Guilty telecommunications companies like Rogers—who was in 2011 labelled the world's worst internet throttler—and Bell pledged to stop throttling last year. However, it seems that some still engage in the practice, though more subtly than before.

"It will be especially interesting to see what the CRTC’s report on complaints in 2013 will say," Vancouver-based OpenMedia remarked, noting that both Rogers and Bell promised to cease all throttling as of this year.

Rogers Communications
Toronto, Ontario, Canada

We are a diversified Canadian communications and media company. We are engaged in wireless voice and data communications services through Wireless, Canada's largest wireless provider and the operator of the country's only national Global System for Mobile Communications ("GSM") based network. Through Cable we are one of Canada's largest providers of cable television services as well as... more

Canadian Radio-television and Telecommunications Commission (CRTC)
Ottawa, Ontario, Canada

The Canadian Radio-television and Telecommunications Commission (CRTC) is an independent public organization that regulates and supervises the Canadian broadcasting and telecommunications systems. The CRTC does not regulate newspapers, magazines, cell phone rates, the quality of service and business practices of cell phone companies, or the quality and content of TV and radio programs. As an... more

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Knowlton Thomas

Knowlton Thomas

Knowlton is the managing editor of Techvibes and author of Tempest Bound. Based in Vancouver, Knowlton has been published in national publications and has also appeared on television and radio. Previously he was an editor for New Westminster weekly The Other Press and served on its board of directors. When not working, Knowlton enjoys hiking, tennis, and martial arts. more

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