Lots of telecom complaints in Canada, but who you gonna call?

Posted by Robert Janelle

It always seems to take longer for new wireless products to show up in Canada.

Rogers is lowering bandwidth caps. And Bell is throttling wholesale purchasers of their bandwidth.

There's plenty to complain about when it comes to telecommunication service in Canada, but what can you do?

As it turns out, there is someone to call: The Commissioner for Complaints for Telecommunications Services.

University of Ottawa law professor Michael Geist notes in a recent column that although there is someone to turn to, it seems few Canadians are aware of the commissioner's existence.

The column also looks at the future of the position, noting that Bell is against it while other telecom providers are skeptical.

Company:
Rogers Communications
Website:
http://www.rogers.com
Location:
Toronto, Ontario, Canada

We are a diversified Canadian communications and media company. We are engaged in wireless voice and data communications services through Wireless, Canada's largest wireless provider and the operator of the country's only national Global System for Mobile Communications ("GSM") based network. Through Cable we are one of Canada's largest providers of cable television services as well as high-speed Internet access... more


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Robert Janelle

Robert Janelle

Robert Janelle is a freelance technology journalist living in the National Capital Region. He's spent time covering the Ottawa start-up scene as a columnist and feature writer with his work in National Capital Scan, The Ottawa Citizen, The Ottawa Sun, Kingston Whig-Standard and The Escapist. He also suffers from a mild addiction to video games. more



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