Mobile Safety App Found to Reduce Emergency Response Times [Study]

This morning Toronto startup Guardly released the results from a customer study that was commissioned by the Campus Security department of a Toronto-based university. The university was in search of a mobile solution that would enable students to quickly alert and communicate with security dispatch in any situation, anywhere on campus.

The purpose of the study was to determine whether Guardly's Safe Campus™ positively influences decision-making and swiftness of response efforts by campus security versus existing methods of reporting, monitoring and responding to incidents.

Safe Campus is a mobile safety solution that gives on campus emergency callers an app to quickly alert, send vital information to and communicate with campus police dispatch.

Results from the study indicated that Safe Campus helped reduce emergency response times by 44% per incident, for a net average time savings of 8 minutes and 10 seconds per incident. More specifically, dispatchers were able to save time during two key intervals: (1) the time difference between receiving an incoming call and dispatching security personnel, and (2) the time difference between dispatching security personnel and ending the incident.

A major contributing factor that led to this reduction in response time was improved decision-­making by dispatchers who used the Guardly Command™ dispatcher console, which provides real-­time situational intelligence data that otherwise would not be available to them. Dispatchers used mobile location data, caller identification and profile information (including allergies, medical conditions and medications) as well as phone features in 96% of incidents, and found secure instant messaging and photo sharing to be useful in at least 33% of incidents.

Read the full customer study online.

Toronto, Ontario, Canada

Guardly is a robust communication platform for emergencies that is changing the way mobile personal safety is delivered. Guardly is the first mobile application to give people the ability to both alert and connect in real-time with local authorities as well as their own personal safety network in a single tap. Depending on your configuration of Guardly, you can reach your personal safety... more

blog comments powered by Disqus

Techvibes NewsDesk

Techvibes NewsDesk

Techvibes is Canada's leading technology media property.Founded in 2002, Techvibes covers technology and business news that impacts Canadians. We combine breaking local news with international coverage to deliver a unique balance of insight and information. The Techvibes Newsdesk covers a broad beat and publishes general news stories. If you have a story you would like covered, email... more

Who's Hiring

Recent Comments

Powered by Disqus