RogersBuzz team answered my call!

Posted by Knowlton Thomas

In mid-August, I challenged wireless carriers to replace my antiquated flip phone with a capable smartphone.

If any were to respond, I had suspected Wind Mobile. They have a stronger B.C. presence than the other wireless startups, Moblicity and Public Mobile, and claim to listen to the social media buzz.

If not them, then Koodo or Telus. Why? Because my flip phone was with Koodo, so it would make sense for Telus (which owns Koodo) to step forward and retain me as a customer.

But I was wrong on both counts. In the end, it was actually Rogers who approached me over my challenge.

Miranda, a social media specialist with RogersBuzz, approached me on Twitter with regards to my blog post. After exchanging a few emails with her and another lady named Melanie, we reached a mutually satisfying agreement. I'll be engaging with a few new smartphones over the next little while and then documenting my experiences with them.

(Wonders if Koodo Mobile will even notice my loyalty slipping from their inattentive fingers?)

Company:
Rogers Communications
Website:
http://www.rogers.com
Location:
Toronto, Ontario, Canada

We are a diversified Canadian communications and media company. We are engaged in wireless voice and data communications services through Wireless, Canada's largest wireless provider and the operator of the country's only national Global System for Mobile Communications ("GSM") based network. Through Cable we are one of Canada's largest providers of cable television services as well as high-speed Internet access... more


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Knowlton Thomas

Knowlton Thomas

Knowlton is the managing editor of Techvibes. Based in Vancouver, Knowlton has been published in national publications and has also appeared on television and radio. Previously he was an editor for New Westminster weekly The Other Press and served on its board of directors. When not working, Knowlton enjoys playing tennis, hiking, and exploring weird side streets. more



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