Served With a Side of Racism: Twitter Firestorm Ignites After Papa Johns Calls Woman 'Lady Chinky Eyes'
Minhee Cho ordered Papa Johns yesterday evening. She wanted pizza… but she got blatant racism instead. This afternoon, Minhee tweeted to Papa Johns after noticing something a little off about her "name":
Hey @PapaJohns just FYI my name isn't "lady chinky eyes" http://twitpic.com/84epmb
Yep, you read that right. An employee at Papa Johns punched Minhee's name into the computer as "lady chinky eyes," a racial slur against Asians.
Almost immediately, a flurry of retweets spurred well over 30,000 views in just a couple of hours, spiralling the incident into a viral firestorm of consumer fury. The Huffington Post got ahold of the store manager, who half-heartedly apologized, saying that the employee probably "didn't mean any harm." The manager, identified only as Marjani, said that the employee would be disciplined but did not clarify what sort of disciplinary action would take place.
UPDATE: Papa Johns tweeted a response at 3:56pm, 6 hours after Minhee's tweet:
@mintymin We are very sorry for this incident & would like to contact you to apologize. Will you follow us so we may get contact info in DM?
and
We are very upset by recent receipt issue in New York & sincerely apologize to our customer. Franchise employee involved is being terminated