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The Obama campaign revisited - A lesson in technology & personality

Posted by Karim Kanji on Tue, December 15, 2009 9:14 PM · Filed under Denver-Boulder, Portland, Seattle, Calgary, Edmonton, Montréal, Ottawa, Toronto, Vancouver, Victoria, Kitchener-Waterloo, South-Florida, Atlantic-Canada , Web 2.0, Social Media, Government · 2 Comments

By now it is well documented that the American presidential election of 2008 was historic.  Not only was it the first time that an African-American was a presidential candidate, but it was also the first time that today's social media technology played a pivotal role.  And that is the focus of this article.dp

David Plouffe was the campaign manager for Barak Obama's run at the presidency and was in Toronto last week.  He was at the Economic Club of Canada and his talk was focused around his newly published book, "The Audacity to Win".  

One of the primary goals of the campaign which necessitated the desire to embrace social media technology was to change the electorate.  The campaign team felt a real need to 'create' new voters: People who had never voted before let alone participate in politics.  They wanted to get new and different people to vote.  They wanted to get younger, engage with those who voted in general elections but not in primaries.  And they wanted to connect with republicans, blacks and independents.  This would turn out to be a challenging thing to accomplish.  Yet the feeling was it would be necessary if they were to defeat the Clinton political machine.

It was this focus on a younger and newer electorate that drove them to create a campaign that, for the first time, would take advantage of the tools that this demographic was starting to use - social media and new technology. 

David outlined the ferocious online and digital strategy:

  • understanding that the people they wanted to connect with were living online in the digital space.
  • the people they were targeting did not read nor follow political news so the need to connect online became strong
  • the creation of BarackObama.com as the online home for the campaign
  • the creation of MyBarackObama.com as a "Facebook" themed social networking site to organize, connect and collaborate with volunteers across the nation.
  • a focus on using these websites to collect donations.
  • moving online conversations to face-to-face conversations with volunteers, organizers, new recruits and voters.
  • moving information such as appearances and other Obama and election news via SMS, Facebook, Twitter, email and Obama-branded websites.

There are more specific examples in his book that David did not cover in his 45 minute talk.  However, David did stress the importance of why technology DID work.  First, Obama was a once in a generation candidate who was passionate and spoke about a message that resonated among the electorate.

Second, the tools met the savvyness of the people.  Remember, these same people didn't communicate via newspapers or radio or even TV.  They communicated via text messaging from their phone and on Facebook and Twitter.  Third, they trusted the grassroots volunteers to self-organize and even gave them a forum to do it via MyBarackObama.com.

Fourth, Obama continued, even through adversity, to run a very transparent campaign.  And by doing so, he became an online Trust Agent.  Rather than participate in the politics of agression and lowest-common deonminator, Obama's team strove to stay true to their message of change.book

The results were outstanding.  By combining user-friendly technology with a passionate candidate and message the campaign was able to accomplish five very tangible and important results: 

  1. 15 million MORE voters participated in the 2008 election
  2. 13 million people volunteered for Obama's team
  3. 4 million people donated money to the campaign
  4. $500 million was raised online
  5. The Obama For America campaign won and sent Barack Obama to the White House.

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2 Comments

Jim DeLaHunt (@jdlh) said on Tue, December 15, 2009 at 11:02 PM

"the first time that an African-American was a presidential candidate"? Ouch! I'm sure Obama would be the first to point out, with due respect to Frederick Douglass, Barbara Jordan, Jesse Jackson, Alan Keyes, Carol Moseley Braun and Al Sharpton, that he was not the first African-American candidate for US President. He was, however, the first one to win.

Karim Kanji (@karimkanji) said on Wed, December 16, 2009 at 6:38 AM

Jim - Thanks for the comment.

Obama actually made it all the way to presidential candidate before winning the presidency. The other were candidates for their respective parties.

However, I understand your point and I agree. My apologies.

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