Vonage shutting down Toronto call centre

Posted by Rob Lewis

The Globe & Mail reported this morning that VOIP leader Vonage is shutting down its Toronto customer service centre, putting 194 people out of work as of July 30th.

The closing is part of a company-wide rationalization of call centres designed to cut costs. The Canadian operation, which opened in 2004, mainly handled calls from British customers, a spokesman said. Canadian customers will still be able to buy a full range of Vonage products and services and "Canada remains an important marketplace," he said.

Vonage currently has about 2.6 Million subscriber lines in the US, Britain and Canada.

Company:
Vonage
Website:
http://www.vonage.ca
Location:
Toronto, Ontario, Canada

Vonage is a leading provider of digital phone services with 2.6 million subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost effective communication services that offer users an experience similar to traditional telephone services. Vonage's service is... more


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Rob Lewis

Rob Lewis

Rob is the President of Techvibes Media and Editor-in-Chief of Techvibes.com.  His diverse background includes stints in International Trade Finance, Web Development, and Enterprise Software and he is a graduate of the University of British Columbia, British Columbia Institute of Technology, and Simon Fraser University. When not running Canada's leading technology media property, Rob can be... more



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