Some Canadian Wireless Carriers Not Happy with CRTC's New Code of Conduct

Posted by Knowlton Thomas

Rogers, Telus, and Bell are among a group of wireless carriers in Canada that are not happy with the Canadian Radio-television and Telecommunications Commission's new code of conduct, which was created to make the industry fairer to consumers.

Canadians pay some of the highest prices for some of the worst cellphone service in the industrialized world, which Vancouver-based OpenMedia says is "a direct result of the lack of choice where 94% of the market is dominated by just three giant Big Telecom conglomerates."

“After vigilance by Canadians of all walks of life policy-makers are finally starting to fix our broken telecom market. The old giant telecom providers had a chance to listen but instead they’re taking Canadians to court with hopes to delay safeguards until nearly 2017," explains OpenMedia executive director Steve Anderson.

The carriers argue that the CRTC's code, particularly its "retrospective application," will damage them financially and that the code may even been illegal in some respects.

“The CRTC exceeded its jurisdiction and erred in law by purporting to render the Wireless Code retrospectively applicable to contracts entered into between wireless service providers and their customers before the Wireless Code comes into force on 2 December 2013,” they argue in a notice of motion.

Anderson vehemently disagrees.

“The gross sense of entitlement of these telecom bureaucracies is out of control," he says. "It is clearly time for serious action to rein Big Telecom and that means we need to consider separating out their infrastructure control so new entrants can provide services on a level playing field. It’s time for the government to take bold action to stand up for Canadians and our economy."

Company:
Telus Corp.
Website:
http://www.telus.com
Location:
Vancouver, British Columbia, Canada

Technology is a key enabler for TELUS and our customers, providing advantage and differentiation in the marketplace. By managing the life cycle of current technologies and the timely introduction of new technologies we deliver superior service value to our customers and long-term growth oriented investment performance to our shareholders. For investors, TELUS is succeeding in managing technology and capital... more

Company:
Bell Canada
Website:
http://www.bell.ca
Location:
Vancouver, British Columbia, Canada

Bell is Canada's largest communications company, providing the most comprehensive and innovative suite of communication services to residential and business customers in Canada. Operating under the Bell brand, the Company's services include Bell Home Phone local and long distance services, Bell Mobility and Solo Mobile wireless, high-speed Bell Internet, Bell TV direct-to-home satellite and VDSL television,... more

Company:
Rogers Communications
Website:
http://www.rogers.com
Location:
Toronto, Ontario, Canada

We are a diversified Canadian communications and media company. We are engaged in wireless voice and data communications services through Wireless, Canada's largest wireless provider and the operator of the country's only national Global System for Mobile Communications ("GSM") based network. Through Cable we are one of Canada's largest providers of cable television services as well as high-speed Internet access... more


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Knowlton Thomas

Knowlton Thomas

Knowlton is the managing editor of Techvibes. Based in Vancouver, Knowlton has been published in national publications and has also appeared on television and radio. Previously he was an editor for New Westminster weekly The Other Press and served on its board of directors. When not working, Knowlton enjoys playing tennis or otherwise enjoying the outdoors. more



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