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Wireless Internet at the Edmonton Public Library

Posted by Mack Male on Wed, July 16, 2008 11:02 PM · Filed under Edmonton , Wireless · 3 Comments

edmonton public libraryI'm not entirely sure what a "library of the future" might look like, but I'm certain it would have readily available wireless Internet access. Actually that idea isn't very futuristic at all - many libraries now offer free Wi-Fi service to patrons, such as the Edmonton Public Library (EPL).

Launched in early February, the EPL's wireless Internet service is available at almost every library branch in the city (Lessard and the temporary Idylwylde location being the only two exceptions). In its first five months of operation, the service has seen nearly 7500 sessions with an average of 450 sessions per week in June. Via email I was able to find out some additional details about the service from Lachlan Bickley, Acting Director of EPL's eServices.

Like the Next Gen wireless service, the EPL's wireless runs atop existing infrastructure. Wireless network traffic runs over an IPSec/GRE tunnel and eventually makes its way onto the Alberta SuperNet. The service is currently limited to 250 users per branch, and each user is restricted to 500 KB/s of throughput. Web content itself is not filtered, but only the HTTP, HTTPS, and FTP protocols are allowed. The EPL chose Aruba Networks to provide the equipment for the service. They are capable of supporting 256 access points in total, or 128 redundant access points. The EPL is currently using 52 and expect to add an additional 30 over the next few weeks. They constantly monitor the network and will make adjustments wherever necessary to ensure reliable access.

Initial costs included the purchase of hardware and software, as well as installation. Ongoing costs are minimal aside from annual support agreements with Aruba because the network needs to be up and running to support internal administration anyway. Again, this is very similar to the cost structure of Next Gen's Wireless Edmonton.

Lachlan told me that the EPL wanted to enable customers to access library services using their own wireless devices for convenience, and to reduce demand for wired public workstations. I suspect another reason for launching the wireless service was to keep up-to-date with other libraries around the world.

If you have a library card, you can sign on for an unlimited connection time. Otherwise you need to request "guest access" by speaking with staff at a service desk, who will set you up with 3 hours of connection time. I've tried the service a few times at the Stanley A. Milner library downtown using a library card, and I found it fast and reliable. The connection worked quite well in the Second Cup on the corner too.

Kudos to the Edmonton Public Library for offering this service. I look forward to seeing how it evolves.

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3 Comments

Greg said on Thu, July 17, 2008 at 10:46 AM

A "library of the future" , to me, looks like Google :)

Great to see this service, but I'm bothered by the restricting of services. No SFTP? Can't work on my websites. No non-web mail? No IM? Are they intending to discourage use? Maybe, but tax-paying geeks should be asking these questions.

Vancouver Libraries seem to have had wifi for a while.

Mack D. Male said on Thu, July 17, 2008 at 11:31 AM

Yeah I'm not sure about the restrictions either. I suspect that eventually they'll remove them, especially if the Next Gen wireless does. There's a few city councillors who would prefer to offer unrestricted access.

jeremy said on Sat, July 19, 2008 at 11:37 AM

The City of Edmonton has free Wifi you can just use that service and leave the Library wireless bandwidth for library customers like myself.

A Library is for research, studying and information gathering not for personal unlimited use. I have no problem with the current offering of web browsing only. btw I am a tax-paying student geek and I would be upset if the wireless bandwidth sucked because of all the "non-library" usage. Library funding should be used to deliver library services period.

As Mack said, I have also used the Library's wireless service at the downtown library and find the service a very fast and reliable resource tool.

Kodu's to the Library for an excellent job. Keep up the good work!

J.

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