Zoykes gives Crowds a voice on Olympic Venues

by Rob Lewis | Culture

With the 2010 Winter Olympic Games fast approaching, cool Games related tech stories continue to pop out of the woodwork.

Check out ZOYKES! - it's the brain child of Vancouver's ResponseTek.

Zoykes is a customer experience management (CEM) tool that allows people to complain, compliment, or question what's going on with certain venues during the Olympics and Olympic venue managers will monitor the site to gauge crowd responses.

It’s all about using community input to deliver meaningful, enjoyable and sustainable experiences to the benefit of all. Not every government, organization or event is ready for the “voice of the customer”, but most customers want to be heard, and to hear from others. ZOYKES! takes our work to the next level.

Vancouver, British Columbia, Canada

ResponseTek Networks is the leading provider of Customer Experience Management ("CEM") software to large enterprise clients. Our software turns your customer feedback into actionable business intelligence. ResponseTek software monitors customer feedback coming from the web, email, contact center and retail locations looking for significant trends or at risk customers. With ResponseTek you can... more

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Rob Lewis

Rob Lewis

Rob is the President of Techvibes Media and Editor-in-Chief of Techvibes.com.  His diverse background includes stints in International Trade Finance, Web Development, and Enterprise Software and he is a graduate of the University of British Columbia, British Columbia Institute of Technology, and Simon Fraser University. When not running Canada's leading technology media property, Rob can be... more

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