Fonolo provides cloud-based call-back software for the call center. With Fonolo, your customers will never wait on hold again, regardless of where the conversation begins – web, mobile, or inbound call.
A growing list of organizations, including RBC, L'Oreal, Nutrisystem, Thomas Cook and the Boston Globe trust Fonolo to improve the call center experience for their customers. Fonolo has received numerous awards, including "Best of Enterprise Connect," ITExpo’s "Best Contact Center Solution" and "Best Technology Provider" from Call Center Week.
News on Fonolo
This is part two of our Working at a Startup series, the Fonolo Edition. This series documents the lives of real Canadian entrepreneurs as they endure the trials and tribulations of running a... more
This is Part One of our Working at a Startup series, the Fonolo Edition. This series documents the lives of real Canadian entrepreneurs as they endure the trials and tribulations of running a... more
Fonolo, a Toronto-based company dedicated to making it easier and less frustrating to call large companies, has announced that Sirius Canada has signed an agreement that will see Fonolo improve the... more
Canadians were well represented earlier today at Dealmaker Media's Under the Radar Conference in San Francisco with Layerboom and Indicee from Vancouver and Toronto's Fonolo selected to present at... more
Vancouver cloud computing startup Layerboom Systems unveiled BoomBox today - "the world’s first ever virtualization appliance for creating and managing private and public cloud computing... more
The iPhone is an amazing device. But iPhone users realize it's a little less amazing once they stop answering their mail, tweeting and posting to Facebook, and use it as a phone. Add to that the... more
Toronto's Fonolo, the "deep dialing" company that maps corporate Interative Voice Response (IVR) directories for faster response, has been named one of Time Magazines Top 50 websites of 2009.... more