It happens millions of times each week – a customer receives a drink from a Starbucks barista – but each interaction is unique.
It’s just a moment in time – just one hand reaching over the counter to present a cup to another outstretched hand.
But it’s a connection.
We make sure everything we do honors that connection – from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
From our beginnings as a single store over forty years ago, in every place that we’ve been, and every place that we touch, we've tried to make it a little better than we found it.
News on Starbucks
In 2015 just 25% of all Canadian transactions were in cash, down 2% from the year before. Debit cards and mobile payments picked up the marginal growth, gaining 1% each, according to new... more
Recently I had the pleasure of sitting down with some lovely folks from Starbucks' corporate office in Toronto, who are in Vancouver to premier their new payment operating system. Dubbed "Mobile... more
Starbucks Canada will soon allow customers to order their coffee in advance if actually entering a café. The mobile payment app feature, which has been a hit in the US, will roll out to... more
Globally popular coffee chain Starbucks says its ability to thrive in today's competitive landscape is largely due to its investment in technology. CEO Howard Schultz anticipated a "seismic... more
Glassdoor, a transparent jobs and recruiting marketplace, has announced the winners of its annual Employees' Choice Awards for the Highest Rated CEOs for 2015, which includes its inaugural report... more
This week Starbucks expanded its digital tipping feature to customers in Canada. The feature allows customers to show their appreciation to "store partners"—AKA baristas—by leaving a... more
Today Starbucks launched Mobile Order & Pay in Portland and announced that they expect to introduce this feature across the US beginning in 2015. Considering there are now more Starbucks per... more
With the rise in telecommuting, the mass popularity of paper-thin laptops and tablets, and of course Canadians' everlasting love for coffee, where one goes to score free wifi—because one will... more
Starbucks wants customers to be able to order coffee in advance from their smartphone. A pilot program is slated for launch later this year, according to Adam Brotman, the coffee chain’s... more
Starbucks is about to offer its customers a charge beyond the caffeine in its drinks. Duracell Powermat and Starbucks announced today that they have begun a US rollout of Powermat wireless... more
Starbucks was born out of Seattle, so it's no surprise that the United States boasts more outlets of the cafe than any other country in the world (more than 11,500). Canada is number two on that... more
Starbucks today announced upcoming enhancements to its mobile app for iPhone. The upgraded app "will extend the company’s leadership in mobile payment and allow customers to recognize... more
Starbucks’ mobile app is the most used digital payment app in America. In the US about 10 million customers pay for their lattes with the app, making more than five million transactions... more
Where content was arguably once king, in 2014 content is ubiquitous. Sitting in a Beijing Starbucks at 6am on a winter morning in 2007, borderline delirious from lack of sleep, I had a vision of... more
Today Starbucks Coffee Canada is taking eGifting to the next level with the Canadian launch of "Tweet-a-Coffee" - the first Twitter gifting program of its kind in Canada and the newest way for... more
Starbucks last year was ranked the most socially engaged company online by PhaseOne. Supporting that victory are new stats from digital technology firm Capgemini Consulting, which discovered... more
Living Social partnered with Starbucks and the two set a new record for daily deals in Canada. Offering Canadians $10 Starbucks giftcard at 50%, Living Social sold a staggering 150,000 vouchers.... more
Today, Starbucks Canada updated its iPhone app. Version 2.5's most notable improvement is that it now delivers Passbook support. Passbook is one of the big new features of Apple's iOS 6. The app... more
Coffee giant Starbucks says that it will integrate its app with Apple's new Passbook feature by the end of the month. The company this morning tweeted, "Our Passbook update is coming at the end of... more
Starbucks has revamped its mobile app for Android. With the update comes the ability for Android users to use the coffee company's popular mobile payment process in Canada. Starbucks first rolled... more
Starbucks launched an iPhone app capable of mobile payments all the way back in 2009, but only for early adopters in the tech-savvy Silicon Valley region. The coffee company went on to released the... more
iPhone-wielding, Gingerbread-latte-loving people of the world, rejoice! Starbucks is marrying tech and coffee with its latest iPhone app update. In addition to iOS5 support and all the same... more
Earlier this week, Techvibes reported a rumour of a new partnership between Angry Birds and Starbucks. The plan will see leaderboards of the top Angry Birds scores displayed in Starbucks locations.... more
Rovio's Angry Birds and Starbucks don't really seem like a natural fit, but hey, they're both already everywhere, so why not? Bloomberg found out through an interview that senior vice president... more
This morning Starbucks launched a store-finding and menu-information iPhone app as well as one that will let customers use the iPhone as their Starbucks card. The second app is currently being... more