Welcome to TrackVia. Our mission is to revolutionize the way businesses collect, organize and share information.
Our founders, investors and management team have extensive, hands-on experience in software development and publishing, and are committed to building an online database solution that provides businesses with a better way to track data. This commitment is based on four core philosophies that include:
- Customer Service Focus – we take customer support very seriously. In fact, our senior management shares in our customer support duties, both via phone and email. We roll up our sleeves to help solve your business problems.
- Keep it Simple – with a keen appreciation for design, we work very hard to make our customers successful, with a solution that is designed to encompass both elegant (simple and powerful) and visual elements.
- Dedication to Performance – no amount of marketing finesse can or should overcome a mediocre product, and we're our own toughest critics when identifying ways our product could be better. We listen carefully to our customer community to ensure that our online database is able to address the business needs of our customers.
- Investment in Infrastructure – at TrackVia, we have invested heavily into our backend infrastructure since the very beginning to ensure that our solution is always fast, reliable and secure. Our customers will never experience downtime or performance problems due to our own customer growth.
At TrackVia, we view everything from the customer’s perspective. We are committed to using technology to solve real business problems rather than simply creating technology and hoping that customers will appear. And we always keep this philosophy in mind as we grow our company and update our solution.