UBC Sauder - Guidelines for the New Manager

UBC Sauder - Guidelines for the New Manager

This course addresses the special problems and time constraints faced by the new manager and provides fast, practical training to prepare participants for their new responsibilities.

Benefits of Attending
Attending this course will help you:

  • develop a range of skills that can be readily employed to enhance your effectiveness as a manager
  • improve your decision-making abilities
  • learn proven methods for giving feedback
  • deal with conflict to best advantage
  • manage meetings effectively
  • define and set "smart goals" that really work
  • manage teams for improved performance
  • build collaborative relationships with co-workers

Course Content

  • Performance management: setting goals, overcoming obstacles, rewards, feedback
  • Performing in teams: stages of team development, understanding roles, assets and liabilities of teamwork, tips for working in teams
  • Making effective decisions: achieving quality and acceptance
  • Managing conflict: levels and causes of conflict, conflict handling strategies
  • Successful negotiation skills
  • Managing meetings: preparation, avoiding pitfalls and time wasters
    Course Leaders

    Dr. Tom Lawrence
    Dr. Sally Maitlis

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