YOU’RE NOT A TYPICAL ACCOUNT MANAGER.
WE’RE NOT A TYPICAL DIGITAL MARKETING AGENCY.
We’re looking for an atypical Account Manager who wants to be part of a fun, growing, fast paced, bullshit-free environment working with people and companies who are prepared to change the world.
As an Account Manager, you will deliver an exceptional customer experience for our amazing roster of clients. You are personable, well-spoken, service driven and an effective communicator. As a conduit between our clients and the soulpepper team, you thrive on making things happen in thoughtful and resourceful ways ensuring everyone has everything they need when they need it.
- Maintain regular communication with client contacts
- Ensure project deliverables are being met by the soulpepper team
- Communicate the project scope to the team.
- Gather requirements from the client and assign to the relevant soulpepper specialist
- Proactively address any concerns/issues to ensure they are resolved quickly and with integrity
- Report on progress and results on a weekly/monthly basis
- Project manage deliverables on time, every time
- Excellent communication skills
- 1-2 years relative experience
- Demonstrated customer service experience
- Ability to resolve issues quickly and professionally
- Ability to keep up-to-date across multiple projects and accounts in a client facing environment
- Ability to pick up new concepts quickly and translate them simply
- Tech-savvy – comfortable working with a range of digital tools and platforms
- Knowledge of digital marketing, PPC, SEO, email marketing a plus
- Strong writing ability
Are you a soulpepper?
If this sounds like the opportunity you’ve been waiting for, email us your resume and cover letter in either PDF or MS Word format. In your cover letter please tell us what makes you a soulpepper.
While we thank all applicants for their interest, only shortlisted candidates will be contacted.
Thank you for your interest in soulpepper!
- Date Posted:
- Sep 4, 2015 8:44 AM PDT
- Vancouver, British Columbia, Canada
We're a strategic advisor, connector, educator and biz dev accelerator that uses digital strategies to help companies who are up to something good. We convert browsers to buyers and buyers into fans. soulpepper is a digital partner, influential connector and biz dev accelerator delivering outstanding results in record time. Through inventive digital strategies, business modeling and authentic... more