Our client is looking for an entry level Help Desk I Call Center Representatives. An interest in IT is important but depth of IT help desk experience is not required. Fresh graduates and/or people in career transitions are welcome. It's a call centre environment with production targets with "time to close" measurements. Fit is a "great phone voice" with a pleasant customer service attitude who doesn't want to delve into solving a IT problem. They must read and follow the documentation and processes of our Client exactly. They will talk a Client's employee through the problems step by step via the phone. Clear diction, patience and the ability to communicate are essential requirements. System Administrators would be over qualified. They must be a "quick study" and get along well with other team members in an open environment.
For over 25 years, Ajilon Consulting in Canada has been helping clients achieve their business objectives through the appropriate use and... [more]
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