IT Senior Unified Communications Engineer

IT Senior Unified Communications Engineer

Are you a brilliant IT leader ready to create the most human experience on the web? Are you ready to join a dynamic, international, people-centric company? This role takes communication to the next level – we are international team, looking for a rock star technical communication guru to ensure we can collaborate and interface, across borders and oceans with greatest of ease.

You have the willingness to become a champion for change, the dedication to strive for excellence, and the confidence to measure you against the best. Most importantly, you are excited about working with a global team of achievers: PEERs who are brilliant at what they do and passionate about embracing fun, excellence, and each other!

As our IT Senior Unified Communications Engineer, you will:

• Provide engineer and technical expertise focused on planning, designing, implementing, and managing VOIP & other converged communications solutions for our internal clients
• Assess new communication technologies, identify emerging trends, provide recommendations, and assist with the development of a communication and collaboration tools roadmap
• Work with Cisco to ensure PEER1’s unified communications environment is stable and optimized
• Working closely with Cisco as well as our Support and Sales teams, you will act as the IT lead for seeing Cisco’s UC products from planning through to implementation
• Be the technical lead for planning, designing, and implementing new Video and Web conferencing technologies, such as WebEx, Tandberg or Polycom
• Troubleshoot and resolve escalated IT tickets and issues as part of the on call rotation
• Participate as a “hands-on” engineer on project deployments
• Provide mentorship as a subject-matter-expert to other team members
• Maintain and develop strategic relationships with Cisco and Value Added Resellers
• Maintain technical certifications as required

As our IT Senior Unified Communications Engineer, you have:

• 5+ years hands-on experience planning, designing, and implementing Cisco’s UC product line, including Unified Communications Manager, Communications Manager Express, Unity, Unity Connection, Unified Contact Center Express (UCCX), Unified Presence Server and Communicator, and Meeting Place
• Experience with designing and implementing complex, multisite voice deployments
• Expertise with communications protocols such as H323 / SIP / MGCP / SCCP
• Expertise with Unified Contact Center Enterprise and vendor technologies such as WebEx and Tandberg
• A great understanding of Firewall administration, intrusion detection/prevention systems and general security standard techniques and practices
• Functional understanding of SSAE16 and PCI Certifications
• A bachelor’s degree in Computer Science or an equivalent combination of experience and training
• CCVP or CCIE Voice Certification
• Strong verbal and written communication skills

How to apply:

• Please apply via our careers page:
• Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.

Date Posted:
Sep 6, 2013 2:24 PM PDT
PEER 1 Hosting

PEER 1 Hosting
Vancouver, British Columbia, Canada

PEER 1 Hosting, a wholly-owned subsidiary of Cogeco Cable Inc. (TSX: CCA), is one of the world's leading web hosting providers, specialising in Managed Hosting, Dedicated Servers, Colocation and Cloud Services. Based in Vancouver, Canada, with European operations headquartered in Southampton, UK, the company has been serving commercial customer needs since 1999. PEER 1 Hosting is built on two obsessions: Ping &... more