Telecom Field Services Supervisor
Location: Vancouver, BC
Reference # ZC20080601
Cliff Tang, Principal
Zealots Consulting Inc. Executive Search
IT Recruitment Consulting & Leadership Development
"Part of Your Team"
1199 Lynn Valley Road, PO Box 16133, North Vancouver, BC V7J 3S9
604-727-3141 (phone)
604-988-3152 (fax)
e-mail: clifftang@zealotsconsulting.com
web: www.zealotsconsulting.com
Our client provides a casual work atmosphere in a fast pace industry giving you lots of opportunity to have your ideas heard and implemented and prides itself on how well the internal teams work together.
Our preferred candidate will be an ambitious field technician working for a large company with good installation practices (Bell Mobility, TELUS Mobility, Roger's, Shaw, Ecomm, BC Hydro, etc.). If you are pouring your heart and soul in to a large company that has very little opportunity to move up, this is your chance to work for a smaller company that is growing exponentially every year.
Other qualified candidates will be licensed electricians or riggers with good project management skills and looking to expand their knowledge with microwave and networking equipment (training can be provided for certain technologies).
The ideal candidate will have the assets listed below. While each is very important they are listed in order of priority:
1. Positive attitude and strong work ethic
2. Confident decision making skills
3. Minimum 4 years experience in working with a range of RF technologies, electrical systems, and/or project management.
4. Very well organized and ability to multi-task many projects
5. Excellent troubleshooting skills, not specific to any technology, but someone with the logical skills required to troubleshoot very well.
6. Have good relationships with local contracting outfits, (West Tower, Radian, Mott, etc.).
7. Medium-to-strong knowledge of construction and cable routing through buildings.
8. Comfortable training new contractors and staff.
Primary accountabilities:
• Maintenance and repair of all network infrastructure, and design/install new customer locations.
• Co-ordinate resources to complete the tasks and to support staff from the office.
• Your time should be 20%-40% in the field.
• Ensure the company’s best practice policies, and procedures are implemented. This is done by maintaining a good level of communication between teams in other locations and following up on customer issues and contractor installs/maintenance activities.
• Conduct accurate and timely lines of sight and scope of work options for network expansions and new customer installations.
• Complete test and turn-up activities including completion of as-built drawings and archiving of test results.
• Provide on-site/remote technical support, troubleshooting and technical problem resolution when field problems occur.
• Accurate and timely expense reporting.
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