Senior Sales Systems Engineer (Virtual Storage)

Location: Full Time Role, Vancouver BC (Must Relocate to Lower Mainland)
Job #: ZC20080704

Cliff Tang, Principal
Zealots Consulting Inc. Executive Search
IT Recruitment Consulting & Leadership Development
"Part of Your Team"
1199 Lynn Valley Road, PO Box 16133, North Vancouver, BC V7J 3S9
604-727-3141 (phone)
604-988-3152 (fax)
e-mail: clifftang@zealotsconsulting.com
web: www.zealotsconsulting.com

Primary Accountabilities:

Our client is searching for a Senior Sales Systems Engineer that is responsible for driving software revenue and maintaining high levels of customer satisfaction through providing pre-sales technical/functional support to current and prospective customers.

• Work as part of sales team to formulate account strategies

• Perform discovery while engaging with the customer to understand key technical, financial, operational, and business issues that can be mitigated or alleviated

• Distill the discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges

• Create and present the business case surrounded by merits of a solution to C-level executives

• Architect creative and innovative solutions aimed at solving business, operational, and financial issues

• Propose and demonstrate virtual storage products through the use of demos, white board, presentations, etc.

• Own the technical relationship with accounts

• Assist, as needed, with industry speaking engagements or seminars

• Keep abreast of industry trends, best practices, and competing/complimentary products. Leverage the knowledge obtained in sales cycles.

• Develop strong customer relationships, ensuring that technical account management best practices are being followed by the systems engineering team

• Conduct, manage, and lead customer software pilots or “proof-of-concepts."

• Develop specific areas of expertise in addition to maintaining broad product skills

• Work with internal departments (sales, support, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.

• Travel 30%+ of the time to Victoria, BC

Education & Experience:

Qualifications:

• BS or MS in Computer Science/Engineering or related technical field

• 5+ years in the software or storage industry

• 3+ years experience serving in a pre-sales systems engineer role

• Working or competitive knowledge of Symantec/Veritas NBU, EMC/Legato Networker, IBM TSM, Symantec Enterprise Vault, etc.

Skills, Knowledge & Abilities:

• Excellent written, verbal and interpersonal communication skills

• Prior experience selling, installing, and architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc)

• Specialized knowledge/skills and demonstrated proficiency