Operations Associate, Toronto

Operations Associate, Toronto

Company Overview

At Handybook we're on a mission to change the way the world buys services.

Every day, we connect our customers with great home service professionals by leveraging innovative technology. By doing this, we make our customers' lives a little bit easier, while simultaneously helping hundreds of our service providers increase their earning potential.

Handybook is one of the fastest growing startups in North America. In the last year and a half, we've expanded to thirteen cities, and continue to grow rapidly. If you want to be part of an exciting company that is revolutionizing an industry, join us on this ride by applying for a position!

Handybook was started by Oisin Hanrahan & Umang Dua while at Harvard Business School. Handybook's investors include Highland Capital and General Catalyst, who have invested in businesses like Airbnb, Kayak & WarbyParker.

Overview of Role

Operations is a key part of our business. You will own the supply side in Toronto! From recruiting service providers and managing our provider network to ensuring quality levels are maintained, your work will be diverse and challenging. You will be responsible for overseeing hundreds of service providers. This is an amazing hands-on opportunity for self-starters who like getting things done.

Responsibilities

  • Provider Recruitment – exploring channels, setting up interviews
  • Supplies Management and Inventory Control
  • Provider Management
  • Holding community events with our provider network
  • You will own the supply side of our business in Toronto. This includes the above points, plus helping to make the process better
  • Work collaboratively with other city Ops Associates

Experience + Skills

  • Experience in an operational/customer service/ technical support environment is valued, but not necessary.
  • Strong organizational and verbal communication skills. For real!
  • Self-starter. You like to get s*^# done and are ok to be hands-on
  • Knowledge of local area will be highly beneficial
  • You are fun, you like to move fast and are ok handling pressure

Education

Degree from a 4 year university


Date Posted:
Apr 8, 2014 5:34 PM PDT
Company:
Handybook
Website:
http://www.handybook.com/jobs#op-31500-operations-associate-toronto-on
Contact:
davidalbert@handybook.com

Company:
Handybook
Website:
http://www.handybook.com
Location:
Toronto, Ontario, Canada

At Handybook we're on a mission to change the way the world buys services. Every day, we connect our customers with great home service professionals by leveraging innovative technology. By doing this, we make our customers' lives a little bit easier, while simultaneously helping hundreds of our service providers increase their earning potential. Handybook is one of the fastest growing startups in the country. In... more