Account Manager

Account Manager

At FreshBooks, we are fanatical about small business owners. Our vision is a world where entrepreneurs can successfully run their businesses without ever having to learn accounting.

In addition to being the #1 Cloud Accounting solution in America, we recognize that owners often seek the advice of accounting professionals for more advanced financial tasks. Naturally, we are passionate about facilitating the collaboration between owners, accounting professionals and FreshBooks.

We are looking for sales professionals to build and evangelize FreshBooks to the accounting community.

Your responsibilities:

Drive your funnel

Process and maintain inbound leads generated from marketing efforts, our customers, and web properties
Conduct webinars in order to educate accountant professionals and position FreshBooks as the ideal solution for small business owners
Close your leads and convert accountants to the FreshBooks Accountant Network
Work funnel by making approx. 30+ calls a day
Influence your client base

Maintain contact with accountants in order to:

Encourage recommendation behavior
Ascertain FreshBooks penetration within their practice
Be prepared to assist accountants with their client’s FreshBooks decision
Be a great FreshBooks citizen and a solid teammate

Enthusiastically live the FreshBooks values everyday
Celebrate the contributions of everyone in our organization
In addition to having personal drive, be a good team player that easily gets along easily with others
Provide backup to your teammates and the owners that they support
Provide business intelligence to the product management and marketing teams
Be prepared to lend a hand when calls for assistance come from the customer support team
Other responsibilities

Occasional travel to tradeshows and other live events
Participate in special projects as assigned
Your Experience & Skills

2 – 5 years of proven B2B or B2C sales
A strong sense of ownership coupled with great adaptability
Ability to consistently find ways to meet and surpass your goals
Comfortable “selling what you have”, rather than “looking for excuses”
Adept at adjusting “on the fly” in order to meet customer requirements
Active listener
Ability to empathize
Great verbal and written communication skills individually and to a group
Nice to haves

Worked with accountants, bookkeepers or other financial professionals
Drove an indirect channel program
Worked within a SaaS organization
Used for your funnel management activities
Conducted webinars
Trained in a popular selling system (e.g. SPIN, PSS, TSM, …)

Date Posted:
Jan 15, 2014 1:19 PM PST

Toronto, Ontario, Canada

In 2003, Mike McDerment, co-founder and CEO of FreshBooks, accidently saved over an invoice, snapped and decided to create a better way to manage his books and bill clients. Since then, FreshBooks has emerged as the #1 cloud accounting specialist for small business owners by helping more than 5 million people track time, organize expenses and invoice clients in the cloud. Known for extraordinary customer service... more