Senior Accounts Receivable Specialist

Senior Accounts Receivable Specialist

HootSuite is looking for an experienced Senior Accounts Receivable Specialist to oversee all aspects of the day-to-day operations of the collections and billing functions. Reporting to the AR Manager, the Senior Accounts Receivable Specialist provides guidance, instruction and direction to the AR team members for the purpose of achieving team and company objectives.


  • Works with the AR Manager to develop controls, policies and procedures
  • Develops and maintains Policy and Procedure documents
  • Trains team members
  • Is the functional lead for the billing system (NetSuite)
  • Is the initial escalation point for internal and external customers
  • Keeps AR Manager informed of issues
  • Represents the AR team on special projects
  • Interfaces with Accounting team to ensure accuracy of financial entries
  • Prepares month-end Allowance For Doubtful Accounts schedule
  • Audits delinquent accounts considered “at risk” to ensure maximum efforts have been taken before assigning bad debt status to the account and turning over to third-party collection
  • Assists with collection and preparation of data for external auditors during audits
  • Assists with complex customer account reconciliations, customer collections and customer billing when required

Required Skills & Experience:

  • Minimum of 5 years of B2B collections experience in a global organization; preferably in a SaaS organization
  • Minimum of 2 years proven leadership experience within a functional team or in a cross-functional project team
  • Solid understanding of Accounting (debits & credits, balance sheet, income statement)
  • Experience with recurring billing systems
  • Experience with merchant credit card processing
  • ERP system implementation experience; ideally NetSuite or other cloud-based system
  • CRM system experience; ideally
  • Confidence interacting with all levels of an organization
  • Proven ability to plan, organize and execute within tight timelines
  • Thrives in hyper-growth environments
  • Comfortable with ambiguity and changing priorities

Bonus Assets:

  • Experience integrating ERP and CRM systems
  • Experience with mergers and acquisitions
  • Experience in both private and public organizations
  • Intermediate Excel skills (advanced formulas, presenting data using charts, analyzing data using Pivot Tables and Pivot Tables
  • Credit analysis

    Date Posted:
    Jan 23, 2014 4:19 PM PST
    HootSuite Media, Inc.

    HootSuite Media, Inc.
    Vancouver, British Columbia, Canada

    HootSuite is a social relationship platform for businesses and organizations to collaboratively execute social media strategies across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audience, and distribute targeted messages using HootSuite’s unique social media dashboard. Streamline team workflow with scheduling and assignment tools and reach audiences... more