Our client has an exciting opportunity for a senior Business Analyst in their
Technology Services Department.
The senior Business Analyst performs a business analysis role in the development, modification or enhancement of products/services and resolution of complex production problems and provides technical guidance to more junior Business Analysts.
As the successful candidate, you have a university degree in computer science, business administration or other related discipline with an IT focus (or equivalent), and a minimum of 6 years related experience working on multi-dimensional, multi-client projects through all stages of the project life cycle. Your experience in a team leadership role over other business analysts preferred.
You have advanced knowledge and understanding of business analysis principles, methodologies, tools, techniques plus advanced knowledge of a product line or business process. You think analytically and conduct effective, thorough reviews of customer requirements and translate these into technical specifications. You are able to manage complex projects through to successful completion. You have highly developed analytical, problem solving, organizational and time management skills. You are an effective communicator both orally and in writing with clients, technical teams and other co-workers, work to schedules, and adapt easily to changing priorities and business needs. You have excellent customer service and client management skills. You are able to provide technical and project leadership, and work on multiple projects with conflicting deadlines in a team environment.
SPECIFIC ACCOUNTABILITIES:
• Undertake complex business analysis activities relating to the development, modification or enhancement of products and services and resolution of production problems
• Organize and conduct the research and collection of information from clients groups and other stakeholders. Analyze and document business needs and requirements
• Assess the priority, feasibility and impact of undertaking the project, identify options for potential solutions, and evaluate the technical and business suitability of each option
• Develop business cases for modifications or enhancements,
summarizing the costs, benefits, and measurable success criteria
• Present proposals to management and/or clients and provide advice and guidance in selecting the best options to meet business and technical needs
• Define project parameters and prepare detailed specifications, use cases, workflows, and other supporting documentation for the development of modifications and enhancements
• Prepare project plans, timeline and budget and communicate requirements to the technical team; ensure project deliverables meet stated requirements, are delivered to the required standard of quality and within the specified constraints of time and cost
• Track and oversee the project life cycle from analysis
through to deployment, provide project updates to clients and/or internal
management, and act as liaison between technical, operational staff
and clients in resolving planning and implementation issues
• Plan and oversee implementation, including quality assurance, testing and any modifications required
• Write information releases, prepare user manuals and provide information, training and support to clients and internal personnel with respect to new and enhanced products and services.
• Provide follow-up and support to clients to ensure the successful operation of the newly implemented product or service
• Provide technical guidance to more junior Business Analysts
• May on occasion work as project team leader over other Business Analysts for specific projects by assigning and monitoring work, ensuring adherence to business analysis policies and practices, and providing advice and guidance to team members regarding the successful completion of projects
• Perform systems analysis of functions performed within the department and within the credit union system with the intent of improving overall productivity and efficiency
• Maintain current knowledge of Central’s family of products, application functionality and the high level architecture of Central’s hosting environment
• Perform other duties as required to deliver exceptional service and to support Central’s business goals
This is a permanent position.
Please email MS Word resume to: resume@p3resources.com
We would like to take this opportunity to thank all applicants in advance; however, only those short-listed will be contacted.
Bringing over 20 years of management and technical experience in the marine, transportation, telecommunications and information technology sectors.... [more]
