Solutions Consultant

Solutions Consultant

Vancouver, BC Canada


As a Solutions Consultant on the Hootsuite Campaigns team, you will work with Account Executives to provide technical and subject matter expertise to some of the world’s largest organizations, focusing on the Hootsuite Campaigns platform.

You are a master of online communications and understand the business applications for large organizations. You have outstanding presentation skills and fast-paced, evolving environments are your comfort zone. You understand the needs of businesses and you are able to help organizations understand how Social Media can drive key business results. You will also educate clients on the benefits of the Hootsuite Campaigns platform, as well as demonstrate the product as it relates to their goals.  Helping define and drive our technical and business vision in a rapidly growing marketplace will also be key. This is an opportunity to be part of an elite internal group whose passion for sales and social media is unparalleled.

  • Understand customer goals and challenges and establish Hootsuite Campaigns as the best solution available
  • Participate in the development and delivery of differentiated custom solutions and presentations tokey business decision makers that show an understanding of the prospects core social media challenges/vision and articulate how Hootsuite best addresses them
  • Based on the prospect’s business issues, help guide them on an effective social media strategy and align core Hootsuite capabilities to that strategy
  • Articulate advanced technical concepts as needed to business and technical audiences
  • Build and present customized demonstrations tied to the prospects social media requirements and vision
  • Present Hootsuite technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security
  • Establish key relationships throughout the sales process to help drive the deal to closure
  • Participate in all product, sales and process training to acquire and maintain the knowledge necessary to be effective
  • Attain quarterly and annual objectives assigned by management
  • Respond effectively to RFPs
  • Work as part of an extended team on larger sales opportunities with multiple resources

Required Skills & Experience
  • Ability to work as part of a team to solve business and technical problems in varied political environments
  • Must love technology and software products
  • Solid verbal, written, presentation and interpersonal communication skills
  • Working Knowledge of the HootSuite application
  • Professional experience with enterprise software and/or social media
  • Minimum 2 years of Pre-sales or similar experience
  • BA/BS degree with a strong academic record or strong relevant experience
  • Technical competence and enthusiasm (understands software, hardware, networks, etc)
  • Excellent written, communication and presentation skills
  • Must be fluent in English, spoken and written

Bonus Assets
  • Fluent in both additional languages both spoken and written
  • Proven time management skills in a dynamic sales environment
  • Experience working working with marketing SAAS products
  • Experience in entrepreneurial and rapidly changing environment

Date Posted:
Mar 24, 2015 1:02 AM PDT
Hootsuite Media, Inc.

Hootsuite Media, Inc.
Vancouver, British Columbia, Canada

Hootsuite is the world’s most widely used social media relationship platform. More than 10 million users, including 744 of the Fortune 1000 companies, trust Hootsuite to manage their social media programs across multiple social networks from one integrated dashboard. Learn more about how Hootsuite is revolutionizing communication at more