Some (final) notes on Barcamp Vancouver 2009

This is the third (and last) write-up on last weekend's Vancouver Barcamp. Click through for parts one and two.

The final session I attended was David Eaves's Open Data and Government session, which began with a focus on Vancouver's Open Data Catalogue initiative.

Eaves is a well-known advocate in the public policy field for open data in government at all levels. In Vancouver, his efforts in municipal politics (he sits on the executive of Vision Vancouver, the municipal slate that's currently in charge at City Hall) have borne fruit with Vancouver's entry into open data. On September 30, Eaves blogged the three laws of open government data, which helped set the stage for Saturday's Barcamp session.

The 3 laws, in brief:

  1. If it can’t be spidered or indexed, it doesn’t exist (through search engines, users/citizens must be able to find the data); 
  2. If it isn’t available in open and machine readable format, it can’t engage (you have to be able to "play" with the data, it has to be transferable into a design space); 
  3. If a legal framework doesn’t allow it to be repurposed, it doesn’t empower (it has to be legal to share what you've created with that data).

At one point, Eaves noted that Canada tends to violate rule 3 - in the US, "we the people" own the data, but in Canada it's the Crown's. He clarified the situation in a follow-up post, open data - usa vs. canada- it's somewhat complex, click through to read (read the comments, too).

During last Saturday's Barcamp session, Ducky (aka Kate Sherwood, aka Kaitlin Duck Sherwood) demo'd a nifty mapping application that lets users hone in on neighborhood boundaries, find political / election information, and also zoning information. While I can't find a link to what she showed us, click through to US State legislators' affiliations and Median household income map done for an idea of Ducky's map and data mash-ups.

Other examples included transitdb ("improving access to transit information," in alpha); Tylor Sherman's Water!, which used information in Vancouver's Open Data Catalog (and see Sherman's ~9min. "how-to" on Vimeo if you want to create your own map); and of course the city of Nanaimo. What? Nanaimo? Yep, Nanaimo.

Open data and what will emerge when it's readily accessible to developers is a hot topic right now. A couple of days ago, John Geraci posted How Long is Your City's Tail? to O'Reilly, to point out that giving the data over to big corporations (Google, eg.) isn't going to open the field up to "the tail" - the space where everyone can "play." And on the same day (10/7) VC Fred Wilson blogged that he'll be jurying NYC's BigApps Challenge competition ("Developers compete to build apps 'in keeping with New York City's drive to become more transparent, accessible, and accountable and an easier place to live, work and play" - $20,000 in cash prizes, etc.).

It's great to know that Canada has David Eaves kicking the tires. And at the risk of getting kicked in the shins, I'll just add that I hope Canadians become a bit more like Americans with regard to taking control of our data.

Some (more) notes on Barcamp Vancouver 2009 (part 2)

This is part 2 of my report from last weekend's Barcamp Vancouver 2009. Click here for part 1.

At the end of September, Raul Pacheco-Vega (aka @hummingbird604) posted a blog entry, The economics of free or why I won’t do things for free anymore, which had enough resonance to prompt him into leading a well-attended Barcamp session, Freelance is not "free". That session generated some really great comments.

First, photographers, designers, and coders - and even bloggers - seem to get many requests from non-profit organizations to work pro bono. The photographers are supposed to cover events and post to Flickr, the designers are supposed to create website UIs, the coders are supposed to code them, the bloggers are supposed to live-cover events and generally "talk things up."

No big surprise there. It was surprising to learn that many non-profits abuse the relationship by not thanking or acknowledging the free help they're getting. With that in mind, it was most interesting to hear how some of the more savvy volunteer laborers have begun laying down the law - while still volunteering services.

Designer Mark Busse of Industrial Brand was blunt about the need to protect oneself and avoid burn-out. (Mark also co-led a session on a similar topic, Balancing Frustration and Passion.) In Raul's session, he and coder/ web-developer Steve Tannock had the best pieces of strategic advice.

  • insist on acknowledgement (if there's a program / website, you should be listed for the services you provided);
  • draw up a contract, just as you would for a "real" job, even if you're not charging - but make sure the recipient knows how much it would cost, if you did charge;
  • do the same thing (draw up contract) even if you arrange a barter or tit-for-tat exchange (as Mark Busse said, "you will be audited!" - death and taxes and all that...)

It sounds mercenary on one level, but it shouldn't - and it isn't. It's part of creating and maintaining a healthy community ecosystem in which economic realities aren't suspended.

This session was like many others, really lite on the tech aspects - as one commenter on part 1 already noted: "So... Whatever happened to BarCamp being about tech?"

Or click through to Mike Kelly of Strangely Entangled, who also lamented the absence of a tech focus, too - and the consensus was that similarity between, say, Barcamp and NorthernVoice is inevitable if the same people are involved.

In defence of the social enterprise focus, I'd still argue that these kinds of sessions are good for weeding and feeding the whole ecosystem. Good business practices and social enterprise don't ever go out of style. (If you want to see something really cool wrt getting paid in the postnational online social hubculture world - whew, what a mouthful! - check out this WSJ video on how virtual currencies work. Key example? The Ven.)

Next up (and last), Barcamp report part 3, on government and data.

 

Some notes on Barcamp Vancouver 2009 (part 1)

Barcamp Vancouver 2009, based on the "ad-hoc un-conference born from the desire for people to share and learn in an open environment," happened last Saturday Oct.3 at Discovery Parks Vancouver.

It was a blast, and props to the organizers, which included Boris Mann (whose booming voice was the first thing I heard when I entered the office complex - and whose blog post on Barcamp you can read here). In addition, there is a host (such an appropriate word!) of others who should be singled out for thanks, but I'm too ignorant of how many are actually in that near-invisible choir, and would merely expose my ignorance as well as affront the excluded if I tried to list the few I'm aware of. But to everyone who helped get this thing in gear: well-done, and thank-you so much!

So what did I see and hear? In the interest of shorter blog posts, I'll break this up into a couple of posts.

Here's part 1:

The first session I participated in set the bar really high in terms of scope of project, physical presence/resources, and political/community energy: it was led by April Smith, Magnus Thyvold, and Irwin Oostindie, all three of whom are key motivators, instigators, and keepers of the flame at the new W2 Community Media Arts center in Vancouver's Downtown Eastside (DTES). The center is set to open in January 2010, just in time to facilitate (among many other things) a citizen media space around the Winter Olympics:

W2 features a 200-capacity performance space, community TV studio, FM radio station, gallery, social enterprise café, letterpress studio, telepresence and mobile media programs, and more. (source)

[and]

W2 Community Media Art is set to open in time for the Olympics at Woodward’s, with Fearless City Mobile, True North Media House, and a full slate of social and community media platforms (FM radio, cable TV, satellite TV, fibre optic network, telepresence, mobile, printing, and creative technology incubator) available for the Downtown Eastside, the city, and international partners.(source)

What really interested me is how the center came about. Like most cities, Vancouver has had policies in place around what planning departments and developers sometimes call bonus density.

It works (roughly) like this: let's say an area in town is zoned for a density of 3:1, which can mean you're allowed to build 3 square feet of usable space for each 1 square foot of buildable land. In really broad terms, a 3:1 zoning might mean a 3-story building. But when faced with existing zoning that doesn't make the right business sense, a developer can go to the city and ask for a rezoning that gives him more density. In that case, the city might in turn extract from the developer an amenity (or two) in exchange for the additional density. In other words, city planning departments design bonus density policies to extract amenities for the community from developers who wish to build higher or denser than current zoning permits (and as everyone knows, Vancouver has had stellar planners for a while now).

That's what happened around W2, which is housed in the old Woodward's Building. The city of Vancouver had purchased the site in 2003. Well over a year later (in September 2004), City Council chose the developer Westbank (in conjunction with Peterson Investment Group and Henriquez Partners as architects) to develop the property, which has in turn become an amenity-rich project in accordance with extensive community consultation.

Westbank received a huge bonus density (which helps ensure profits for them), but in return, the city has a rehabbed facility (and heritage property) that will serve as an arts and community hub for a variety of groups. It's a non-zero-sum game where 1 plus 1 adds up to 3.

What will W2 do that's so tech-related and amazing? It's best to go to their overview page for a full run-down, but in brief: this is a unique, first-in-Canada center for new media, with full studio services (made available to "the community," and rented out at cost to professional users). They're serious about an economic model that will allow them to run for the long-term (see their W2 Social Enterprises description, too).

There's a performance space (presumably also great for tech community events like Democamp, Barcamp, or NorthernVoice); a Creative Technology Incubator; a Crossmedia Lab (with a true multi-platform environment tailored to multimedia production using cutting edge digital technology); and lots of other tech-digital-media-community goodness. Check out their Impact page for what W2 expects to accomplish.

Coming up later, part 2: Raul Pacheco on why Freelance is not Free.

DailySplice: social media vocalized

Victoria's DailySplice has rolled out a new pricing structure for its podcast service. As co-founder Rian Bowden explained, DailySplice now lets users choose from a menu of service options: try it out for free, or sign up for packages ranging in price from $9 to $99 per month. In addition, DailySplice continues to offer its original "unlimited" plan.

One of the many really cool features that DailySplice offers is FieldCast, which lets users upload podcasts via telephone:

The FieldCast system allows authorized personnel to create audio podcasts by simply leaving a voicemail. FieldCast is perfect for quick on-scene distribution of information (for media, citizens, other stakeholders, etc.) without the need for a computer or an Internet connection.

Coupled with the Multiple Users feature, this one seems like a no-brainer for citizen journalists and bloggers who need to get information out quickly. See the info page for details on DailySplice's other features.

So who uses DailySplice? Individual bloggers like Michael Vallez, whose website examines "social media's impact on law enforcement and national security," as well as actual law enforcers - like the Saanich Police Department.

(Note, for non-Victoria readers: Canada Post will tell you that Victoria is one place, but politically, it's comprised of 13 municipalities. Saanich is the largest, population-wise, and it has its own police department. ...And so does Victoria, Oak Bay, the municipalities to the West, and so on. Only Victoria and Esquimalt Police are sort-of amalgamated. Vancouverites can picture what this looks like if they imagined that Kitsilano had its own police force, in addition to a separate one for the West End, Kerrisdale, and so on... Seattlites might picture separate police forces for Ballard and Queen Anne, and Downtown and SoDo, and so on...)

Another early adopter of podcast-as-custom-radio-channel is Victoria-based Abebooks, which uses DailySplice's podcast functionality to power Shelfsound - a daily round-up of book podcasts:

 

What is Shelfsound? Basically, it is a customized podcast player that has been built especially for AbeBooks by a company called DailySplice.com. It gives visitors to AbeBooks the chance to listen to and view the most fascinating book-related podcasts from around the globe. No other book-related website offers anything remotely similar to this unique podcast system. (more...)

It seems the human voice continues to bind imaginations to content, including over at the Rainbow Podsquad Network - GLBT Podcasts, which is one of DailySplice's biggest networks. (Their tagline: "Gay...Queer...Homo's...and a Straight! Doing Things Our Way..and Given Y'all some FABULOUS...FAGTABULOUS Podcast & Vidcast!")

So who is DailySplice 's competition? Denmark's Podcast Machine comes to mind, but Rian Bowden explains that DailySplice offers two major advantages, which the competitors don't: DailySplice 1) gives users the ability to have a full professional podcast system that has the appearance of being integrated into the user's website; and 2) requires no technical knowledge on the part of the user: all the infrastructure (hosting, bandwidth, etc.) is built right into the service.

Hey, if it's as easy as calling a podcast in by telephone, then it really is user-friendly.

Funding: What's in it for me?

On Tuesday, some members of Victoria's tech community had their turn to experience a boot-camp style introduction to venture capital, courtesy of the California Market Access Program for Canadian Technology Companies (via the Canadian Trade Commissioner Service). See this PDF brochure for additional info, as well as previous posts on Techvibes announcing the program. Calgary already checked in how that city's Sept.11 event went.

Victoria was the last stop on the program's five-city tour. Although I didn't attend this boot-camp myself, I caught up yesterday with Rian Bowden of Daily Splice, who did attend.

Here's a nutshell recap: Eighteen Victoria companies participated. Some of the companies Rian recalled included start-ups like Oprius and Projjex, as well as Dark Matter Labs, and I believe Rian also mentioned EDS Advanced Solutions, a more established company. Each company was represented by several people, which brought total attendance to around sixty.

After an initial hour or so of presentations from the boot camp hosts, the day unfolded: the eighteen companies divided into two groups of nine, as eight judges (four local, four from California) listened to their pitches. Each company had ten minutes to present - with an additional five minutes allocated for feedback, mostly couched as potential investor questions.

Along with the expected, "What's the business model?" question, another key question - which apparently had the most potential for throwing people off-balance - was the forthright investor question, "What's in it for me?" That is, how much do I (as a potential investor) get of your company, if I invest in you? Most of the companies in the room had a clear idea of what the dollar amount was that they were looking for (it varied from between $300K to $1M), but answering what might be called the equity grant math question was harder to pin down.

Overall, it seems Victoria participants made a good impression at this event. In turn, the companies also came away with lessons on when and how to pitch, and that VC money isn't the only source of funding. There are angel investors, family, and friends, small loans, boot-strapping, personal money, and - in Canada - government incentives (see the SR&ED, pronounced "shred," program, for example).

But regardless of the source, proper funding remains an issue for any business. If you're growing a company into that next level, it's hard to compete when you're underfunded, and hard to grow to that next level without burning out (or starving) first.

Douchebag from Victoria? Or a smart step in the right direction...

Two days ago, Victoria-based designer Andrew Wilkinson posted this Twitter update:

The @Zappos design has driven me crazy for ages. I finally hit my breaking point and redesigned it. http://metalabdesign.com/zappos/

His link goes to a letter, You're killing me, Zappos, which Andrew sent to Zappos CEO Tony Hsieh. In that missive, he details the deficiencies of Zappos's recent Zeta redesign. Via Twitter, Andrew also directly "@-ed" two Zappos execs (here and here), but perhaps most importantly (or most strategically), he posted the link for his Zappos redesign to Hacker News.

...Which is where the OMFG factor started kicking in.

In his letter, Andrew is blunt in his assessment of the Zappos design:

Your new “Zeta” design is definitely an improvement, but you’re taking the site from 1999 to 2003. You constantly stress your focus on the customer, yet create web experiences that are so unsightly and confusing that they border on sadism.

But he didn't leave it at haughty generalities, he cut to the chase by constructively critiquing specific aspects:

  • Clear iconography
  • Visual hierarchy
  • Unified Link Styles
  • Blurry Images
  • Who, What, Why

Then he added, "To help illustrate my points, I've mocked up my own take on the Zappos homepage." You can check it out here.

I think it's a damn good design. But on Hacker News, people went nuts (hence the OMFG factor).

Mostly, Andrew Wilkinson was taken to task for being uppity. He had done everything he could to make sure his redesign would get noticed, ...and it seems the folks on Hacker News resented that:

This redesign actually makes me angry - it's rare that a redesign has this ability to do that. So, designer, if the aim of your redesign was to create customer rage, then feel free to touch your nipples in ecstasy, because you succeeded.

And:

I must say I don't like these sort of open letters. They make the sender seem like a giant douchebag, which I'm in no way stating he that is, but it just doesn't seem fair.

Andrew's response was to mock up reblog a new "About me" on his Tumblog:

Hi. My name is Andrew Wilkinson and I'm a douchebag based in Victoria, Canada.

...Touche.

So... do you prefer Zappos's design or Andrew's redesign? Or are you caught up in the brouhaha over his alleged lack of humility in approaching Zappos? Do you think Zappos cares?

Reading through the comments that attack Andrew for not being respectful enough toward Zappos, I was reminded of a recent Harvard Business blog post by David Silverman, titled How to Ask a (Near) Stranger for a Favor, where Silverman emphasizes the importance of showing respect. It all sort of makes sense, but in the comments to that post several people point out that the line between respect and toadying can get pretty blurry.

Let's face it: we're social creatures and we're all networking all the time. You can look at Andrew Wilkinson's redesign of the Zappos site as either a sincere attempt to produce a better design or as a clever strategic networking and marketing move, and then argue about whether it lacked the appropriate level of respect.

Just don't expect humble pie on this designer's menu.

Postscript: Good follow-up post by Amy Huang, here.

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