Rogers, Bell, and Telus.
Like Canadian Bankings "Big Five" of RBC, CIBC, TD, BMO, and Scotia, we in Canada are also susceptible to the "Big Three" of telecommunications. They're companies many Canadians love to hate, and often for good reason—on top of price-gouging and lousy customer service, they don't even respect us. But do we have a choice?
Perhaps. Novus Entertainment Ltd. might just a scenic detour around these oligopolist eyesores.
Novus is based out of Vancouver and "provides Internet, television, and digital phone service to condominiums and apartments in Metro Vancouver via a Fibre-to-the-Building network—specifically designed to transport high speed, high capacity video, voice, and data services to residents, as well as providing dark fibre to local businesses."
Novus has been around since its inception way back in '96, and it's possible you haven't heard of the privately held company. But this Metro Van majesty offers state-of-the-art technology bundled in extremely affordable, future-sighted packages.
Novus TV, Novus high speed internet, and Novus digital phone can all be had for just $75 per month. Its TV services offer interestingly tiered levels of channels, and includes an affordable Digital option ($24). Its internet isn't bucket loads cheaper than competitors, but its speeds are substantially higher, and its data transfer limits are much more generous—so while you won't necessarily pay less, you'll get a lot more bang for your buck. Residential phone services, landlines, are decreasingly popular in the wake of do-it-all smartphones, but offers the service none the less for as little as $25 a month. Bundling options saves additional money.
One interesting note is Novus "Digital Access" service, which for $3 per month turbo-charges your cable package PPV, HD channels, digital music channels, and more. And the puny fee is waived with any one of their internet subscriptions anyway.
Novus offers no connection fees, free installation (for life, even when you move), uncommonly good customer service, and practical, affordable packages and bundles.
The slogan of the company is "Defining Digital Culture," and its this overt emphasis on meeting modern demands that places Novus services above those of Rogers, Telus, and Bell, who are decidedly slow in adapting to consumer needs, and regrettably lazy in the field of innovation.
Novus may manage only a one small area of Canada, but their vision is grand. And they do offer bulk services to building owners and landlords, as well as structured cable solutions for new buildings. If they grew, they could conquer.
But for now, Vancouverites unite!